MORTGAGE HELP CENTER TEAM

The North Texas Housing Coalition has partnered with Fannie Mae to open the Dallas Mortgage Help Center (MHC). The MHC is comprised of team members that meets client and organizational needs every day. Contact us today at 214-416-0200, we are here to help you!

Lawanda Strhan
Housing Counseling Manager
lawanda_strhan@fanniemae.com

Lawanda Strhan holds an Associate degree in Business Administration from East Field Community College. She is a HUD approved counselor with more than 16 years experience in non-profit comunity-oriented work. Strhan is a certified trainer for Homeownership and Community Lending Coursework and also holds Post-Purchase and Homeownership Management certifications. Currently she oversees a collaborative initiative between theNTHC and Fannie Mae Corp. where she manages a staff of housing counselors, intake specialists and a team of administrative support staff. Her primary functions include managing the staff, coordinating outreach events, troubleshooting inquiries, point of contact for escalated situations and HR functions as needed.


Jeremy Sylvester
Housing Counselor
jeremy_sylvester@fanniemae.com

Jeremy Sylvester specializes in default and foreclosure intervention counseling and has been working in the mortgage business for more than six years. Sylvester  attended Old Dominion University in Norfolk, VA and earned an Associate degree in Business Management.



Nydia Garcia
Housing Counselor
Nydia_garcia@fanniemae.com

Nydia Garcia, a default and foreclosure prevention specialist, holds an Interdisciplinary Studies degree in Education from Texas Weslyan University. She worked in the Arlington ISD for seven years before changing to the mortgage industry.


Batsirai Chirinda
Housing Counselor
batsirai_chirinda@fanniemae.com

Batsirai Chirinda is a housing counselor and holds a Bachelor of Science in Psychology from Texas Women’s University.


Gaspar Martinez
Housing Counselor
gaspar_martinez@fanniemae.com

Gaspar Martinez is a housing counselor specializing in default intervention and foreclosure prevention counseling.

 

Kiddist Belete
Document Review Specialist
kiddist_belete@fanniemae.com

Kiddist Belete attended South Carolina State and is currently pursuing coursework to become a Housing Counselor.


Myrna Mendez-Torres
Document Review Specialist
myrna_mendez-torres@fanniemae.com

Myrna Mendez-Torres attended Devry University earning a Bachelor degree in Human Resource Management. She is currently working towards certification in default and intervention counseling.


Daniel Alejandro Alvarado
Administrative Assistant
daniel_alvarado@fanniemae.com

Daniel Alejandro Alvarado is an administrative assistant for the Mortgage Help Center (MHC), part of the North Texas Housing Coalition (NTHC). He assists client facing difficulties with their mortgages or foreclosures. Alvarado has extensive customer relations and conflict resolution skills and is currently pursuing a criminal law degree at Grantham University.


Franchesca Guzman
Administrative Assistant
franchesca_guzman@fanniemae.com

Franchesca Guzman is an administrative assistant for the Mortgage Help Center (MHC), part of the North Texas Housing Coalition (NTHC). She assists homeowners struggling with their mortgages or foreclosures. Guzman graduated from the University of Rochester and earned a Bachelor of Arts in Political Science.